Terms of service

Welcome to SUVPrime. By accessing or using our services, including booking rides through our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By booking a ride or using the services provided by SUVPrime, you acknowledge and agree to the terms set forth in this agreement. If you do not agree with these terms, please do not use our services.

2. Services Provided

SUVPrime provides premium transportation services, including airport pickups, drop-offs, and point-to-point travel. The details of the services offered are available on our website, and may be subject to change at any time without prior notice.

4. Payment and Fees

  • Payment: Payment for services must be made at the time of booking through our website or via authorized payment methods. All fees for the ride, including taxes and additional charges (if applicable), will be clearly displayed during the booking process.

  • Pricing: Prices are subject to change based on service type, location, and availability. SUVPrime reserves the right to update prices at any time.

  • Refunds: Refunds are subject to our Return and Refund Policy. Please refer to our policy for more information.

5. Cancellations and Modifications

You may cancel or modify your booking up to 12 hours before the scheduled pickup time. Cancellations made within 12 hours of the pickup will be subject to a cancellation fee.

Please refer to our Return and Refund Policy for detailed cancellation and modification guidelines.

6. Customer Responsibilities

As a customer, you are responsible for the following:

  • Providing Accurate Information: You must provide accurate, up-to-date information at the time of booking.

  • Timely Availability: Be present at the pickup location at the scheduled time.

  • Respecting the Driver: You agree to behave respectfully toward the driver and other passengers during the ride. Disruptive behavior may result in the cancellation of your ride without a refund.

7. Service Limitations

  • Vehicle Availability: While we strive to provide timely services, SUVPrime is not responsible for any delays caused by traffic, weather conditions, or other external factors.
  • Special Requests: We will do our best to accommodate special requests (such as car seats, special assistance, etc.), but these are subject to availability.

8. Liability and Indemnity

  • Liability: SUVPrime is not liable for any loss, damage, injury, or inconvenience caused during your ride, except as required by law. We are not responsible for any personal items left in the vehicle.

  • Indemnity: You agree to indemnify and hold harmless SUVPrime and its affiliates from any claims, damages, or losses arising from your use of our services, including any violation of these Terms.

9. Privacy and Data Protection

Your use of our services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.

10. Changes to the Terms of Service

SUVPrime reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the "Last Updated" date will be updated accordingly. It is your responsibility to review these terms periodically.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in [Your Location].

12. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at: haik.egiazarian77@gmail.com